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Stonly grabs $3.5 million to make customer support more interactive

Stonly grabs $3.5 million to make customer support more interactive

Stonly is building a service for customer support teams so that they can share step-by-step guides to solve the most common issues users have. The startup just raised a $3.5 million funding round led by Accel with business angels also participating, such as Eventbrite CTO Renaud Visage and PeopleDoc founders Jonathan Benhamou and Clément Buyse.…

Jio Fiber Review of an ordinary internet user

Jio Fiber Review of an ordinary internet user

Jio Giga fiber much-anticipated fiber-to-the-home (FTTH) service is finally here all around India. It was first launched on August 12, 2019. It was recently introduced in Kerala. I took the Jio Fiber FTTH at my home, the 849 SILVER plan and I am more than happy with it. So here is my jio fiber review after one month of usage....

New York’s BounceX reaches $100M ARR, rebrands

New York’s BounceX reaches $100M ARR, rebrands

Welcome to the $100 million ARR club, BounceX. This morning (evening, timezone depending), BounceX, a New York-based marketing technology startup, announced that it has reached the $100 million annual recurring revenue (ARR) threshold, adding its name to our running list of companies that have crossed over into nine-figure revenue while remaining private. BounceX also announced a name change to Wunderkind,...

3 top tips to help you be a good boss

3 top tips to help you be a good boss

Attracting — and retaining — talent in the startup world is beyond challenging and in the very early stages, it’s a task that’s largely down to the founder, who has to sell their vision to prospective candidates. Founders are the most important brand ambassador for their business and are responsible for shaping company culture with their leadership style. But startup...

Neuroscience shows what’s right and wrong with AI

Neuroscience shows what’s right and wrong with AI

Two separate studies, one by UK-based artificial intelligence lab DeepMind and the other by researchers in Germany and Greece, display the fascinating relations between AI and neuroscience. As most scientists will tell you, we are still decades away from building artificial general intelligence, machines that can solve problems as efficiently as humans. On the path to creating general AI, the human brain,...

This AI suitcase could help visually-impaired people to travel

This AI suitcase could help visually-impaired people to travel

A group of Japanese companies is developing a suitcase-shaped robot that uses AI to help visually-impaired people to travel independently. The small navigation robot will scan the user’s location and map data to identify the best route to their destination. It will then guide them there through voice and haptic technology that transmits vibrations transmitted through the suitcase handle. While they travel,...

Chattermill raises $8M Series A to enable companies to gain customer feedback insights ‘at scale’

Chattermill raises $8M Series A to enable companies gain customer feedback

Chattermill, the London startup that offers what it calls a “customer understanding” platform that uses machine learning to gain scalable insights into customer feedback, has raised $8 million in Series A funding. Leading the round is DN Capital, alongside Ventech and btov Partners. Silicon Valley Bank also participated, in addition to a number of angel investors including Matt Price (Senior...

Is artificial intelligence making racial profiling worse? — CBSN Originals documentary

Is artificial intelligence making racial profiling worse?

REVERB is a new documentary series from CBSN Originals. Watch the first episode, "Racial Profiling 2.0," in the video player above.Throughout its history, the LAPD has found itself embroiled in controversy over racially biased policing. In 1992, police violence and the acquittal of four police officers who beat black motorist Rodney King culminated in riots that killed more than 50...

Human emotions must adapt to thrive in the machine age

Human emotions must adapt to thrive in the machine age

“If there is pain, nurse it, and if there is a flame, don’t snuff it out, don’t be brutal with it. Withdrawal can be a terrible thing when it keeps us awake at night, and watching others forget us sooner than we’d want to be forgotten is no better. We rip out so much of ourselves to be cured of...

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